Engineer vs Manager

A man is flying in a hot air balloon and realizes he is lost. He
reduces height and spots a man down below. He lowers the balloon
further and shouts: "Excuse me, can you tell me where I am?"
The man below says: "Yes, you're in a hot air balloon, hovering 30
feet above this field."
You must be an engineer" says the balloonist.
"I am" replies the man. "How did you know."
"Well," says the balloonist, "everything you have told me is
technically correct, but it's no use to anyone."
The man below says "you must be in management."
"I am" replies the balloonist, "but how did you know?"
"Well," says the man, "you don't know where you are, or where you're
going, but you expect me to be able to help. You're in the same
position you were before we met, but now it's my fault."